At Maddog Sports, we stand behind the products we sell. Every eligible item purchased from Maddog Sports is backed by our 30‑Day Limited Warranty to ensure you can shop and play with confidence.
30‑Day Limited Warranty Coverage
If you experience an issue with a product within 30 days of your order date, we’re here to help.
During this period, Maddog Sports will:
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Repair the defective item, or
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Replace the item with the same or equivalent product, or
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Assist with troubleshooting to resolve the issue quickly
Our goal is to get you back in the game as fast as possible.
How to Start a Warranty Claim
If you have a problem with any item in your order within the first 30 days:
Contact Maddog Sports Support
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📧 Email (Fastest): Sales@MaddogSports.com
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⏱️ We typically respond to emails within 24 hours or less
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📞 Phone: 805‑275‑2040
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🕘 Hours: Monday–Friday, 9:00 AM – 4:00 PM (PST)
Please include your order number, a brief description of the issue, and photos or video if applicable to help us assist you more efficiently.
Paintball Marker Warranty – Important Information
Many paintball markers are covered by manufacturer warranties that require initial contact with the manufacturer’s certified technical support team.
If you are experiencing issues with a paintball marker, contacting the manufacturer first is often required for warranty eligibility and is usually the fastest path to resolution. Manufacturer tech support teams can diagnose and resolve most issues via phone or email.
Maddog Sports is always happy to help guide you through this process if needed.
Manufacturer Support Contacts
Dye / Proto Paintball
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Tech Support Hours: Monday–Friday, 8:00 AM – 5:00 PM (PST)
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📧 Tech Email: service@dyeprecision.com
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📞 Master Tech: (858) 536‑5183 ext. 201
Additional resources are available on the manufacturer’s website and in your marker’s manual.
Empire Paintball, Tippmann, Spyder & JT Paintball
Paintball Marker Registration through PAINTBALL SOLUTIONS is REQUIRED for Empire, Tippmann, and JT Paintball Markers.
Paintball Solutions is your one-stop shop for all Empire Paintball, Tippmann, Spyder and JT Paintball product manuals, schematics and parts diagrams.
If you can’t find an answer to your question on the support site, you can always contact technical support/customer service department.
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📞 Phone: 1.800.724.6822
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📧 Email: info@koreoutdoor.com
HK Army
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Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (PST)
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📞 Phone: 310‑660‑7490
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📧 Email: contact@hkarmy.com
Need Help? We’ve Got You Covered.
If you’re unsure whether your issue is covered or who to contact, reach out to Maddog Sports Support. We’ll point you in the right direction and help make the process as smooth as possible.
📧 Sales@MaddogSports.com
📞 805‑275‑2040